Can't see projects assigned to other uses in the Gmail add-on

I want to make it simple for all of our users to see scheduled projects without logging into the main app all of the time. All of our users are gmail users, so this is a perfect add-on. The problem is, as the project manager - when I select a contact I cannot see any projects listed for them, even though there are assigned projects in the system. Please help.

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  • Hi Jevon:

    There isn't a way to do this, we have an Ideas & Suggestions page where you can add your thoughts on features you'd like to see improved or added to Insightly.  You may want to check to see if this has been submitted by another user and add your vote. If you don't find it, you can add a new thread :)

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  • Lyla,

    Could you explain what the Projects section in the Gmail sidebar add-on actually does? I have projects assigned to the following user, but they do not show up:

    Jevon

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  • Hi Jevon,

    Can you try logging out of the Sidebar and logging back into it. Your sidebar may be connecting to a different instance.

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  • Nora,

    I logged out and back in with the same results. Here are projects assigned to Simon Chen in the system:

    In the Google sidebar:

    As you can see, no projects display in the Google sidebar.

    Jevon

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  • Hi Jevon,

    Thanks for sharing the screenshots. The Projects Simon own will not appear. Only the Projects in which Simon is linked to will show on the Sidebar.

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