Making Notes part of the Date of the Last Activity
Currently Date of Last Activity does not include a date from a note. I think it should include Notes as an activity because a note can be call or action that a sales person made and therefore it is an activity. This is very important to us because our reps are rewarded based on their activity which right now does not factor in Notes only tasks and emails. We are having issues with emails in that some of the clients we send an email out to through Insightly are claiming that they do not receive them so we are no longer sending emails through Insightly. Therefore a rep will send out an email through their regular channels and make a note. We run a report expecting to see a date in "Last Activity" but it is not there.