Not planned

Admin Rights - Password Changing/Lockout

Allow Admin to change User Passwords from the Admin/System Console.

Allow Admin to decide if an Email should be set to the user regarding this change in password.

Allow Admin to Lockout a user/strip their privileges temporarily.

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Comments

17 comments
  • I second this request. We feel this is a critical basic function that appears to be missing in Insightly.  It has become very cumbersome when we needed to help a user who doesn't have access to email.  Please implement as soon as possible.

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  • I third this request.... you can't call it an administrator function if you don't have the right to change a password. If you have a departing employee or someone you need to shut out of your system right away this is critical. Your only option is to delete the account but you may need to keep the account open for audit purposes. We shouldn't have to vote for someone this obvious.

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  • I fourth this request! I don't understand why it's not here in the first place? And I resent having to "write a community post and get people to vote for it" - ridiculous. This is basic admin settings. I have just been in the admin screens of Office 365 and have been able to do everything, including wiping the data on the user's phone remotely, meanwhile Insightly doesn't even let me reset their password? Totally bizarre and needs to be fixed.

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  • This needs to be implemented immediately. It is such a basic task that it's incomprehensible how it wasn't created at first launch. 

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  • You cannot call what you have an admin function unless you can lockout users for what ever the reason may be. Some leaves the company you need to be able to lock out or change password of user. Sending a request to user's email is very clunky and it not the norm.

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  • Upvote

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  • Voted-- I'm having this issue currently. 

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  • Yes please

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  • Upvote

    Please add this feature!

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  • I am having the same issue.   This needs to be an option for the Admin.     Very bad set up for a company if someone leaves and can still access this record.

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  • Insightly is increasingly looking like a poor option after two years of use. Additionally now, due to privacy and security concerns it is essential for a data protection officer to be able to apply restrictions and security maintenance (like removing users, changing permissions AND changing user passwords).

    The mechanism provided - "lost or forgot your password" relies on having access to a person's email which may either be difficult to overcome or in fact impossible without permission. In which time a data breach can occur. This is not something that we can risk.

    As we are in the midst of broadscale data breaches, speaking as an end user I find it intolerable that and institution with extensive IT resources cannot apply structural amends that will help users to protect their data.

    Still - you can always carry on milking the gravy train until you absolutely have to change. 

     

     

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  • This is absurd that this has been a thread for over a year and a half and no action has been taken. Administration rights should have included a regular user repassword from launch. This is a major oversight. Please remedy. Thank you.

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  • Agreed.  An employee left the company and we have no way, without going through their email, to restrict their access. 

     

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  • It's unreal that this still a thing... Especially when you delete a user and then are unable use their names to filter / re-assign records. Anyway, a suggested temporary workaround for those struggling in that situation (like me)... you can set up a profile (ours is called restricted permission profile) in System Settings / Profiles and uncheck everything. Not ideal, but it should do until Insightly sort this sometime in the next decade or so.

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  • This seems like it should be basic. 

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  • completely concur with this request; this should be an enhancement at the highest priority.

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  • How has this still not been picked up? You seriously can't edit/update a users password as an admin? 

    Even just auto send a link to reset it to a nominated email account??

     

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