ZOHO (email only) + Insightly email setup problems
I'm trying to complete the "link email accounts" section of the first Getting Started task for initial Insightly onboarding. We are currently using ZOHO for email, but would like to use Insightly for its CRM features. It appears that Insightly can use a SMTP login for email linking and ZOHO provides the following SMTP information: https://www.zoho.com/mail/help/zoho-smtp.html
However when entering in the information suggested I get the following error from Insightly: The username and password you supplied was not correct.
I'm pretty sure that the username is the issue, but I'm not sure what value to use. I've tried
- a numerical User ID that I found in my ZOHO account dropdown
Any suggestions would be greatly appreciated.