Using Insightly with Google Team Drive

If I try to attach a Google Drive file in the files tab, Team Drive files are not available to choose from.  Is this a Google limitation?  If not, is it something that will be available at a later date?

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9 comments
  • Hi Mike,

    Unfortunately you can only save files from your Google Drive folders, not shared folders, at this point in time.  This is a great idea for our Ideas & Suggestions page, though!  

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  • We need this feature too.  A Team Drive is not a Shared Folder.  It's completely different.  Also, you're incorrect - shared folders have been working for ages.  

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  • Hi Scott,

    You're right!  I accidentally used Team Drive and Shared Folder interchangeably, when they are very different.  Very sorry for any confusion it may have caused.

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  • Thanks, Dan.

    Is your team working on Team Drives?  The old way isn't nearly as secure / nor is it as configurable from the admin side.  This is something we need so desperately, our partners already have me looking at moving to Sugar / Salesforce, which I really do not want to do.

    Cheers,

    -S

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  • Hi Dan, would add my voice to this as well. Insightly is amazing but the inability to access the team drive is a real security risk.

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  • Hi Scott & Miles:

    We have an Ideas & Suggestions page where you can add your thoughts on features you'd like to see improved or added to Insightly. This is the primary area our team looks at when deciding what ideas from our users to consider next.

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  • Is there any progress on this?  Also it would be WAY more useful if, instead of you telling us that there's an Idea's page, you just go put our suggestions on it then tell us you did.  We may be forced to leave insightly if Team Drives aren't supported soon.

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  • Thanks for your feedback, Scott!  At this time, Insightly still does not support Team Drives.

    As for why we don't create the posts in Ideas & Suggestions on your behalf, we actually did that for a period of time, but it caused confusion in the userbase - many thought that because we created the post, we were saying that it was an officially recognized upcoming feature.  Additionally, the users we created the post for did not always follow the post itself, which meant that when there were updates they weren't notified.

    For these reasons, we felt it was best to scale back our direct involvement in the posting of other users' ideas and requests.  With that said, we may change that in the future depending on demand.

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  • Hello Everyone,

    Thanks for all the comments!

    The main thread for this topic can be found here. Please provide your comments and upvotes to the main thread. 

    We thank you for all the great suggestions! 

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