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Delete a Lead Status

 I realize I have two lead status items that overlap and want to delete one and clarify the other, but I am not allowed to delete one. What can I do about that?

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  • Hi John:

    If you're unable to delete a Lead status, it is because it is being used on a record. Once you clear that status from all records, you'll have the option to remove it completely.

     

     

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