Delete a Lead Status
Thanks for looking into this issue for me, but I think you closed it prematurely. It is not, in fact, "Solved." When I go into System Settings and click on Lead Statuses, I don't have the option of hitting the delete button for any status, including the one in question, which I renamed "null." It's not associated with any Lead, but I can't get rid of it.
BTW, please pass this on to your management. I'm reading an interesting book called "The Endangered Customer" by Richard Shapiro. Here's what he says about "Do Not Reply" emails like the one I got from you: "... simply telling someone not to reply is tantamount to telling him or her that what he or she has to say just doesn't interest you." I have to agree.
You don't make it easy to get help, really.