The security of your data is very important to us! The Insightly server farm is located in a United States SSAE 16 audited data centre (SSAE 16 and ISAE 3402 — previously SAS 70 Type II — compliant) with redundant power and cooling, active fire detection and suppression, and staffed 24x7 by senior systems and network engineers. We utilize a storage infrastructure that is highly durable and fault tolerant, with multiple levels of redundancy built in, like writing every file to multiple storage facilities in different locations synchronously to ensure against data loss. Our databases are also backed up daily and securely transferred and stored with military grade AES-256 encryption to multiple off-site locations for disaster recovery purposes. Finally, all our services are remotely monitored from 14 different locations on four continents around the world to track uptime and response times and alert us of any abnormalities in service or performance, all in real time.
I sure wish you had a Business Continuity Policy or Disaster Recovery Plan which you could publish. My compliance consultant says I should collect this from all my vendors.
Hi Anthony, this is great. But could you clarify your note about the AES-256 encryption... Is the data stored inside the Insightly server farm also encrypted this way (i.e, before being securely transferred and stored to multiple locations)? In other words, if an agent obtained access to the hosted server, is the data encrypted there?
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