How do I upgrade my account?

How do I change the pricing on my account? Can I go back to my old pricing if I change?

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5 comments
  • Hi Michelle!

    You can upgrade your account by following these steps:

    1. Click on your profile icon and select Billing Account >> Billing Details.
    2. Click the Adjust Plan button.
    3. Click the link a the top of the page and click the Upgrade. Select your new plan, the type (annual or monthly) and the number of users you'd like to subscribe. 

    This helpful  article outlines the above steps in detail.

    You can switch back to your old plan as long as that plan is within the current pricing structure. You can't switch you back if your old plan was part of the pre-March 2015 pricing structure however you are grandfathered as long as you stay with your existing plan.

    Keep in mind that once you upgrade from a free account to a paid account you can't return to free unless you cancel your account. 

    If you need more information check out Insightly Pricing Changes. It covers the most frequently asked questions to help you understand the new pricing changes that took effect on February 28, 2015. Thanks!

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  • Can I do the free 2-week trial and still go back to the free plan?

     

    Suzi

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  • If I can, how do I upgrade from free to the trial?

     

    Suzi

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  • Hi Suzi,

    The Free Trial would need to be selected upon registration and can not be added to an existing Free account.

    However, if you start with a Free Trial and decide not to upgrade you can remove the Trial features at the end of the Trial.

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  • Hi there, can you repost the link to the change in pricing that occured in 2015 post, I can't find any information on this. I've just realised our current pricing plan doesnt exist anymore and the new pricing plans are significantly more expensive. I'm considering an upgrade but need to understand what I'm going from and into. I've realised that over time, our access to features has gotten less and less, with new updates only applying to those on new pricing plans. Some details on this would be helpful,

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