Why are Insightly Mails going to Spam Folder
I am using the new Insightly Mail feature. I used DKIM to authenticate our domain. I have a rather strange problem: If I don't use an email template - the mail goes (at least in Outlook) straight to the junk mail folder and the tracking code is shown. Looks like this:
Sent from InsightlyCRM < http://mandrillapp.com/track/open.php?u=4545454545&id=a2defge....> (not the real tracking code)
If I use a template it works out fine. So does it mean, that I really should recommend all Users to use templates? Has somebody experienced the same?