How do I remove a user and make myself the primary user

My recruiter is no longer with the company and he has setup insightly and now I need to remove him as a user and make myself the primary user and be in control of access

0

Comments

3 comments
  • Hi edauz2000,

    I'm afraid only the administrator of the account can grant administrator privileges. If you need help from our Support team, please let us know. Thanks!

     

    0
    Comment actions Permalink
  • Is it also possible to Change the "Account Owner" User if they leave?

    0
    Comment actions Permalink
  • @mia- You can change the Account Owner if you have access to their login information: http://support.insight.ly/hc/en-us/articles/204247900-Changing-the-account-owner-on-a-paid-subscription 

    If you don't have access to that information which can be the case, our Support Team can usually assist with updating the Account Owner information.

    0
    Comment actions Permalink

Please sign in to leave a comment.