Leads - why bother with them?
We started using Insightly a few weeks ago and apart from the support model (which is horrible) and the lack of custom reports, I think its quite interesting.
We've populated with contacts and opportunities, but Im not clear. Why would you ever both with leads? Why not just load a lead in as an opportunity with a low % probability. What does adding a lead provide? Im probably missing something obvious here but thanks in advance for responses.