Forwarded Emails Show Up in Sent Tab..
When I forward or create new emails in GMail, and send them to my Insightly email address, they show up in Insightly on the Sent page, instead of the Received page. A screenshot:
Do you ever forward / send emails to your Insightly account? Have you ever seen this behavior?
I contacted Insightly support about this and they said that when sending a new message, I should place the Insightly email address into the CC or BCC fields of a new message, and not the TO field. Example:
When I ran some tests, sending new messages using the CC and BCC fields, they all still show up in the Sent box.
Though I have an active ticket with Inightly support, I wanted to share a note here to see if anyone has experienced this, and how you may have addressed forwarding emails to your account.