Completed

Time tracking

why so many project management apps leave out this basic feature is beyond me. I personally dislike having to integrate a 3rd party application to simply log time for a task. 

 

This is why i left basecamp. Granted i'm a free customer, but I will be first to sign up for a paid account if this feature becomes available. 

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Comments

111 comments
  • Official comment

    Hello Felix Remy,

    We currently do have this option via Custom Calculated Fields. You can see an overview of this by going over our article: Custom Calculated Fields examples: Time Tracking with Tasks

    Just keep in mind you'll need to be on the Enterprise plan. If you like to learn more please let me know and I can have someone reach out. 

    Thanks for your patience. 

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  • Hi everyone. Thanks for taking the time to express to us how much you would value this feature in Insightly. Good news! Product has told me that we will be implementing time tracking in the future. In the meantime, please help us by taking the short survey below.

    Note: Apologies to those of you that have already answered one of these questions but if you could put both answers in a new comment it will ensure we capture your entire feedback. Thanks!

    1. What application are you using today for time tracking?

    2. What needs would you require a time tracking application to fulfill? 

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  • It's not tracking in CRM that's the issue. Its projects. just a basic manual time entry field on tasks would be awesome. 

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  • I want to be able to put in the allowable and actual hours for Tasks and aggregate this to the activity set (total task allowable hours and actual spent hours for the activity set). I would also like to have those aggregate up to the project too. This way I can see the total hours for an entire projects spent and budgeted. I would also like to be able to, by user, see how many hours were spent on a project.

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  • I think all of these suggestions are great,  but frankly if i could click on a task, then a clock icon, log time and export that data by date range at the project level...  well, that would be awesome :-)

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  • In April 2016 a persopn from Insightly wrote:

    "Tracking is still on our list of features we hope to implement this year, we don't have an available time frame. We'll let you know if this changes."

    It was 16 months ago - how does it look like now? :(

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  • I currently use Toggl.

    While we wait for integrated time tracking in Insightly I have created a Zaiper link between Toggl and Insightly.

    Each time I create a time entry in Toggl it adds a note to the project in Insightly with the amount of time spent.

    You have to make sure that the projects in Insightly have the same names as the ones in Toggle for it to work. but as long as you remember that it is OK.

    I have been trying Timecamp as I like the integration with Insightly. But the problem is it is only one-way. Timecamp just gets the latest list of projects and tasks from Insightly and you can then add time tracking to them in Timecamp. But the time information is not sent back to Insightly.

    Using Toggl with Zapier to Insightly means you get something in Insightly which shows time spent on projects.

    But an internal Insightly solution would be my preferred option.

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  • Hello Insightly team,

    Did you make any progress on the time tracking feature. It is a must for project management and I personally dislike having to integrate a 3rd party application to simply log time for a task. Not mentioning the extra cost.

    Can you update us on this please?

    Many thanks,

    Emmanuel

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  • A time tracking solution is imperative! It's yet another missing feature that makes Insightly more and more expensive for small businesses like us. We have to use a number of third-party apps (which also carry a monthly fee) PLUS Zapier just to make Insightly work for us. I've had Insightly for over 3 years (on and off) -- but only as a SINGLE user in my company. The cost to use Insightly with my entire team is not yet practical for the features that are provided. 

    We are currently using TimeCamp, however, TimeCamp only shows each user the amount of time that they spent working on the task/project/contact as an individual. There is no quick-and-easy way to figure out how many time was spent as a team.

    PLEASE implement some sort of time tracking. This has been a suggested feature that we are all begging for.

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    1. Freshbooks and sometimes Toggl

    2. Integration with Freshbooks.

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  • 1. What application are you using today for time tracking?

    We currently use Excel, consolidating manually (we are a small company so it's doable, but definitely cumbersome, error-prone and not at all scalable).

    Were considering to use Beebole. We just started using Insightly and thanks to this post, we will wait for Insightly to implement this feature. Definetely a MUST! Please do include EXPENSE tracking too, as it is not conceptually very different from assigning time spent. Those two features would add a lot of value to Insightly and level it with competing CRM /project management web apps.

    2. What needs would you require a time tracking application to fulfill? 

    2.1. Users should be able to assign time spent to tasks, either with a punching button or manually (very important to be able to add manually). A task should be able to have several start-end periods as far as time spent is reported and consolidate (add) all periods.

    2.2. alternatively, a user should be able to assign time spent not to specific tasks but directly to opportunities or projects in a grid (day of the week on the x axis, project/opportunity on the y axis) - for those users that do not use exhaustively tasks to manage their work.

    2.3. One should therefore be able to see time spent aggregating across multiple dimensions: per task, per task category across tasks, per opportunity, per project, per user, per day... (or period) and a combination of those criteria (if unassigned to a task, time can be assigned to task "unassigned task"). An important "view" would be to be able to control daily time allocated per day/project or opportunity for a specific user on a grid.

    2.4. It would be really nice to have an "approval" flow and automatic reminders to fill in time sheets (time - and expenses - could have statuses "unsubmitted" (changes are still allowed) "submitted" (changes not allowed anymore), "approved", "please review" (means user has ability and is invited to change it), "billed / accounted for" (not all time can be billed but can be internally assigned  to a cost center = a project or opportunity).

    2.5. Same applies to expenses (with ability to consolidate amounts). For expenses, adding a scan/picture of the receipt would be Nirvana (allowing for a zip download of all receipts for a certain period by the accounting dept. user).

    The really important feature here would be to be able to consolidate at project / opportunity level all time spent and expenses by all users (and then be able to dig down into more detail). This would be a major improvement to Insightly!

    Thanks for working to make Insightly even better! Please keep us posted on this an new developments as well as tentative release dates :)

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  • Hi. Can you provide an update ETA for this?

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  • In an attempt to *bump* this conversation as a priority, right now our team manually and ineptly tracks time in either Excel, Asana, or Toggl, but would love a data entry field to log time spent (in-time or retroactively) on activities/tasks that we can easily pull and aggregate in project/opportunity reports.

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  • Hi Brenda,

     

    i'm currently using timecamp because it's easy to make manual entries and will sync with my tasks, but no application compares to an integrated solution :-)

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    1. We use the Insightly comment box and enter the time in the following manner: 

    Project Management Task

    • 13/05/2015 > Start @ 13h20 - End @ 14h30 | We would write extra note here to indicate what has been done during that time tracked...

    • 13/05/2015 > Start @ 15h00 - End @ 16h30 | We would write extra note here to indicate what has been done during that time tracked...

    --

    1. To be able to track task time directly from within Insightly (no extra subscription needed) with the following functions:
    • Easy toggle function to start, pause and end the timer for a task
    • Have the time and date saved for each time the timer is started/ended (pause would not start a new timer "line")
    • Be able to included notes for the work perform in a certain time frame/line
    • Be able to divide a big task into smaller task within itself, with timer function for each sub task.

    Those are the only points, I can think of now, that would fulfill our needs.

    Thanks :)

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  • 1. What application are you using today for time tracking? QBO, tried TimeCamp, researching BigTime right now. 

    2. What needs would you require a time tracking application to fulfill? We really need a project management application to go with the time tracking. QBO really lacks this. Project Budgeting, Resources, etc.

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    1.  I'm currently using Harvest.  

    2.  Needs to have an in-browser button, needs to assign time to a task, needs to allow export to online accounting software like Xero.

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    1.  We're just using a spreadsheet for time sheets currently but that is painful. 

    2.  Ability in browser or in task to press start/stop on tasks (like Toggl)  but also the ability to manually add time or modify time - not a separate screen to go to.

         Ability to generate reports over specified periods that summarizes time worked by project or task (for time sheets and internal tracking).

         Budget vs actual time shown per task - with alert if running out of time would be great.

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  • While insightly is working on Timetracking, I can recommend Timecamp

    I prefer it to Toggl because it is less expensive and allows you to track sub-tasks/sub-projects. It also allows you to use insightly links to track the time you spent on a task against the organization to which it is linked. You can also track time against contacts and so on.

    I have seen Timecamp evolve over several years and my hunch is that it will take insightly quite a while to come up with anything that comes close to it. (In fact, I think that insightly should rather improve its CRM rather than investing resources into another service, but that's just my two cents.)

    Using the chrome browser plugin, Timecamp already now integrates nicely into the insightly UI, as if it were part of insightly:

     

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  • Almost 2 years later, the most upvoted suggestion seems forgotten by Insightly. Do they really care about their customers opinion?
    There is a lot of old requests marked as planned on suggestions page...

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  • The lack of progress on the time tracking is problematic. Maybe it's not really a priority? 

    Insightly team - an update would be appreciated. Paying for yet another piece of saas for this is kinda silly.

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  • Hi 

    Yes, prices per user in Insightly are much higher that it used to be.

    System is almost without changes - I use it in a small firm with a few users and did not notice any important improvements implemented last years.

    IMHO a firm it too much focused on earning a monay - not making clients happy

     

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  • We use Harvest for time tracking, but I would love to have it on one platform. It is now the end of September 2017 - Time tracking was a request years ago. What is the status of this?

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  • Hi Chris,

    Thanks for stopping by to leave feedback. Can you tell us which time tracking application do you currently like and use?

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  • Hi there,

    I am unsure how to place my vote on this great suggestion, which I would love to be part of Insightly.

    I've upvoted the original post comment and have left this comment, hopefully one of these action will count as a vote, if not please let me know how I can do so.

    Thanks :)

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  • "found it strange that there was only one vote when there were a few comments" -- I don't think many people would really assume what that icon meant. Maybe I will put in a new feature request to have them change the icon :)

    I like your creative thinking with the date/time. What I don't like about this and my solution is that if you or other employees using the system create a different format, or if you need to export it quickly, it is tough to do. Maybe Insightly will see the usefulness of this sooner then later.

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  • YES PLEASE!  I use Harvest.  I would prefer it, however, if Insightly had their own timetracker built in.  I have noted that Asana (CRM that a client uses) links really well into Harvest.

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  • YES Please. This feature would take all of our people to Insightly users instead of just the sales team......

    1. We are currently using Excel. Separate Excel file for each customer, where we mark how many hours is spent and a topic, what was done. Then each month we sum the hours and mark them "invoiced". Simple as that. But it is very cumbersome to go through all excels and try not to forget to invoice anything.

    2. We would need a simple grid for each project, where we could manually type in the hours AND expenses (what to remember to invoice from the customer). Also easily from mobile. No need for timer. Then from reports we would have a simple listing for uninvoiced hours for all projects, so that we can determine how much to invoice whom. Then easily mark those hours as "invoiced" and they would be greyed out. And of course a nice export functionality for uninvoiced hours.

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    1. Using Harvest; each project has either a project hourly rate for the timekeeper, or depending on the contract, a rate for each task (so the ability to set different user rates as well as the ability to shift to task based rates).

    2. Agree with Luke above--need in browser button, and either an invoicing ability or simply a tighter integration with Harvest (like Harvest does with basecamp).

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  • Take a look at autotask.

    I'm just looking for a start/stop button, and the ability to add time spent.

    Being able to see how much time is spent, especially on recurring tasks would cause me to upgrade.

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