Is there any way to ACTUALLY stay signed in?

I continually check the "keep me logged in" box when I'm logging in -- using the Google Apps log in process. But it doesn't keep me logged in -- I have to log in every day. Is there any way to actually stay logged in for longer? It's just one of those productivity things that makes me dread using insightly sometimes. 

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14 comments
  • Not to my knowledge. I have even added Insightly to my Password Management Application: Google Chrome and LastPass. When I try to access it with one click via Lastpass it still asks me for my URL.  

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  • Hi pamela & micah! It might be helpful for you to read the conversation on this customer post " Why do I have to enter my domain and sign in every time I access Insightly? Nora, from our Support team, has also been on that thread. Thanks! 

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  • This might be in the mentioned conversation, but if you use the gmail interface you can select the google apps icon at the top and click on the insightly icon. With this option as long as you are signed into gmail you will not have to sign in to insightly.

     

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  • @hscarbrough- Great advice!

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  • Yeah, starting from the Google Apps icon is... almost acceptable.  I don't want all of my web apps opening in the same browser so I use Chrome's ability to treat each web app as a stand-alone application. I open my web apps from my start menu and never worry about browsing away by accident; I want insightly open at all times, just like I want GMail and my Calendar open at all times (and  GinkoApp!).  I don't have time to hope that CTL-CLICK actually spawns a new tab (as it often doesn't) when I click a link.

    Short story: Insightly needs to hear this complaint and simply fix it.  Shouldn't be tough for a competent coder.  Worst case, write us a Windows/Apple/Linux/Android wrapper so that we can CLICK a button to open Insightly with saved credentials.

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  • Hi James,

    Thank you for sharing your feedback.

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  • ;-)  My pleasure

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  • One would think that a simple task like this gets fixed in a year. It is hugely annoying that I have to log in 10 times a day. Really dumb solution IMHO. 

    And I honestly tried to find the insightly icon in apps but is not present. I'm using my personal gmail for all emails (including business addresses) and therefore that is my insightly user. And I can not use my business address for insightly simply because the insightly tools just won't work if I have different user logged in into insightly and another one into gmail. My colleagues are using their business domain emails with our insightly business domain to log in and it's more convenient for them.

    How easy it would be if one would only need to 

    CLICK THE INSIGHTLY LOGO in the gmail insightly toolbar to jump right into insightly with the same user? 

    Really, this is soooooooo anoying...

    Please fix this. 

    ...

    Pretty please?

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  • Lol.  Yeah....

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  • Still not fixed, many blogs and tools I use daily allow this, why not insight? Gets quite tedious 

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  • And also just because you've hitched to the google wagon, why force it on us? google are now part f the problem and I do everything to separate from them as if they can't monetise it, they kill it.

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  • Hi Mayer, Nigel and James,

    There are two different kinds of Insightly accounts: Insightly for G Suite accounts and Non-Google accounts.  

    James: you're account is an Insightly for G Suite account.  This allows you to login via your G Suite account, as well as stay logged in via your G Suite.  With the 'Stay signed in' checkbox clicked, Insightly will log you in straight away if you're already logged into Google Apps, as we use Google Apps for authentication. So if you're not logged into Google Apps at the time, Insightly will make you log into Google Apps first so we know who you are.

    What you can do to bypass the Insightly login screen is to bookmark the URL below. What you will need to change is the "yourdomain.com" bit at the end to whatever your Google Apps domain is (which is what you type into the login screen).

    http://googleapps.insight.ly/User/Authenticate?domain=yourdomain.com

    Then when you click that bookmark, if you're logged into Google Apps already then Insightly will log you straight into your dashboard, bypassing the domain screen.

    Nigel and Mayer: your accounts are both Non-Google accounts.  Unfortunately, this means the workaround mentioned above won't work for you, as you're not already signed in elsewhere.  This is not an attempt to force you to use G Suite, or an issue of us being too integrated with them, your account just functions differently when logging in.

    The “Keep me logged in” option will retain your login information for a limited time and log you out after 120 minutes of inactivity.

    This function can also affected by various settings on your computer and network, including your browser’s cookie settings, privacy settings, firewalls or security software that may delete cookies automatically.

    I hope that clarifies things!  Please take a look on our Ideas & Suggestions page for a post about this subject to add your vote to or, if you don't see one, you can start a new thread.

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  • Unfortunately its still not working like other websites which 'keep me logged in', 'stay signed in' or 'remember me' on the login forms work. 

    It should be remembering me and keeping me logged in until I choose to login or have cleared my browser history or cache. 

    It really shouldnt be a difficult thing to fix!

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  • Its one of those little niggles which puts people off using it - and relying on third parties to stay logged in seems messy and insecure - it also pays NOT to rely on google.

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