e-mail templates - delivered format different than template...

I have set up an e-mail template as described in the Insightly video. When I send out the e-mail (from the template) it arrives in the recipient's inbox with a different font than I composed in Insightly. it also includes bullets I did not add to the message. How do I amend these issues?

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  • @Melissa. Hmm... this shouldn't be happening. I'm going to email you separately to gather additional information and hopefully get to the bottom of this. :)

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