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Mobile App - Not showing custom fields

Hi there - I have several custom fields under opportunities, but only half show up on the mobile app. Is this a bug or is there something I need to enable to see the remainder of the custom fields?

Thanks,

T

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Comments

5 comments
  • Thanks for bringing this to our attention. We're working on bringing our Insightly mobile app in functional parity to our web app.

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  • Same problem with me!!! Come on guys get it fixed!

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  • @Frank - Thank you for your feedback! 

    We are limited on the types of custom fields that are available within each record type on our mobile apps because of our API. Each time we update the API we're able to make more of those fields available. 

    We are working on adding more with future updates and appreciate your patience while we implement these features. 

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  • @Tim and @Frank - Thank you so much for your patience! We have just released an update to the Android mobile app (iOS update coming soon!) that now displays all custom fields! 

    Make sure to download the update and log out/log in completely to make sure everything is up to date. 

    Thank you!

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  • Hi Tim & Frank,

    I just wanted to follow up to make sure you knew that iOS and Android apps now support all new custom field types: https://www.insightly.com/product-news/insightly-speeds-up-mobile-access/ 

    Thanks!

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