Disable Auto-Create Contact

Hi,

when I receive emails from unknown contacts or leads, Insightly create automatically for them the Contact Record. How can I disable that feature?

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8 comments
  • Thanks for adding this a.pankow, I can see other users who may want to do this too!

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  • I agree, this feature should be disabled. It creates more hassle to unlink a non-existent organization than to just link up the correct one. Or in some cases, you don't want it linked to an organization at all, just an opportunity. Please offer this ability to remove it! 

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  • Don't forget to click the arrow up above to add to the vote count @Anya :)

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  • Has this issue been resolved, this auto create can be a deal breaker for Insightly, Just in one day i can have 10 organizations created that are spam.

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  • Hi Casey:

    This feature request is not on our roadmap but I also replied to you in your other post with something that might work for you!

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  • Just to add to this thread; rather than simply have the option to disable auto-create, it would be great if there were a number of options to configure auto-create to work as required for example, all new email addresses added as leads, or as contacts with/without an associated organisation.

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  • Thanks Andy for your feedback!

    Its all extremely helpful.

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  • Is there a solution to this? this is a nightmare. We need to disable auto add contacts. Please let me know if this has been repaired. Thank you.

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