Android App not Syncing?

Does anyone have an idea why the app doesn't sync on my phone? I don't want to login and out every time I open the app.



  • Hi Quyen!

    Insightly data will only refresh on your mobile device if you log out properly (using the Log Off menu item), then log back in.

    Or, you can manually refresh your data; here’s how to do that:

    Scroll to the top of any category (contacts, organizations, etc.), touch the screen and swipe downward. You'll see a brief message that the data is refreshing.

    I hope this helps!

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  • Quyen,

    I'd also like to mention that this problem has been resolved in our latest build which is currently in beta.

    Our latest app keeps all of your data up-to-date without you needing to do anything.


    We anticipate releasing from beta soon.

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  • Thank you! I'm looking forward to the beta release. It makes more sense.

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