add visible cc to email template

When using an email template to make introductions between contacts (some in Insightly and some not), it would be valuable to put an email address on the cc line, thereby allowing the recipient to contact the cc directly. There is no way to do this right now. If you put both the recipient and the cc person in the "send to" box, they get separate emails.

 

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7 comments
  • Thanks for adding this to the community Karen :)

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  • The ability to have multiple people copied on an email seems an obvious need. Three points:

    1. When dealing with Projects, multiple people need to be kept informed and part of a single email communication. - not everyone getting their own isolated "copy" of it. And that means that sometimes there are multiple people who need to be in the TO: field as well as multiple people in the cc field --- just like normal email. (This functionality is more appropriate for Insightly --- leave the bulk sends to MailChimp.)

    2. Related to that, why can't I see Insightly-enrolled account names appear in the CC (or BCC) fields when typing their names --- just as it works for the TO: field? And why limited to two cc's?

    3. Related to that, for the issue of Insightly appending the email to accounts, I would be fine with Insightly only appending such an email to people in the TO: field, not everyone in the cc. 

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  • Yes please!! We need it also

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  • Excellent idea, much needed 👍

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  • Hard to believe that a CC field is not available when sending a group email. It's essential. When can we expect this feature to be added?

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  • Yes, this feature is so basic with an email and is essentially required. Sometimes a new lead itself writes a cc contact in its first email, to keep the contact in loop for the forthcoming communication. But I am unable to support this effort as I can send email only to the lead and not its cc contact.

    Please provide this feature as early as possible. Thanks in advance!

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  • Please provide update on request to add cc field to emails.

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