Phone Call Tracking System

Hi,

We are trying to track all of our phone calls for lead gen and follow up calls and would like to use something that would integrate with insightly rather than us having to log it manually. Like essentially I would envision dialing # in contact and it automatically tracking the date and time and length of call...  If nothing like this will integrate with insightly, do you know of a system to use for phone call tracking purposes.

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Comments

7 comments
  • Hello Tiffany, happy Friday!

    While we don't currently have a feature like this, this is something we're hoping to implement in the future into our mobile apps. 

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  • Something like the gmail gadget but for google voice would be fantastic!

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  • @Jimmy - Thank you for letting us know! 

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  • I agree, looking for options right now myself to solve this problem.  Preference would be for insightly to add to program.

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  • Insightly: Any progress on this feature request?  It's critical for our company. Original request was made in 2015. Some partial-solutions I've found include grasshopper or Callrail. Ring central also integrates with other CRM, but it's also the most expensive.

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  • Hi Jonathan,

    Thank you for asking about call tracking. I know this idea is important to you. Right now, our resources are being focused on a large scale project that will address a need for a majority of our customers. We hope that once that is complete, attention can then be brought back to other projects, like call logging. If there are any further updates or changes, we'll comment on this main Ideas post and you'll automatically receive an email notification as you are already following it. Thanks!

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  • Hi Guys,

    Kixie.com has created an Integration with Insightly. Logs calls automatically, Full cloud-based PBX, terrific customer service.

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