Calendar not showing other users calendars

I have the show box clicked for another user under show other calendars and the other users calendar does not show.  I logged in as the other user and the same is true in reverse.  It shows his calendar from google but not mine.

Please help!

Love the product, by the way! Just need this part to work correctly too before we can start using.

Thanks!

1

Comments

7 comments
  • Hi there Dan.,

    The Insightly calendar sync is not a fully shared calendar and will only show you your own Google Events and does not have full shared calendar capabilities.

    There are two ways you could share Insightly calendars through Google. See the article Sharing your Insightly calendar in Google Calendar

    0
    Comment actions Permalink
  • Been there, done that. This work around doesn't fix the bug developers built into the system. It makes no sense to have a shared calendar that can't be shared. Or, in this case, is shared, but those who you share with can't see it.

    The invisible shared calendar was created on purpose? Really?

    And this super basic issue can't get resolved until a whole bunch of people complain about the bug the developers put in the program. How hard is it to make an option to choose to keep something visible or not? The option is already in the system. They just have to do the same thing for stuff coming in from Google, etc.

    1
    Comment actions Permalink
  • Hi Kevin,

    I'm sorry for your frustration. I'll definitely make sure to forward your feedback along and keep you up to date with any changes.

    0
    Comment actions Permalink
  • Agreed Kevin!  I find it very hard to work with this and not real happy with insightly with this.  Among other things!  Why in the world would you have a shared calendar and not see other peoples items....  Then don't have it!  

     

    1
    Comment actions Permalink
  • Hi Jim:

    Sorry you feel this way, we receive many requests and wish we could add them all. Prioritizing what can and can not be done can be quite a challenge. Don't forget to show your support for this by adding your vote if you haven't already.

    0
    Comment actions Permalink
  • So, I can see some of my boss's Crystal May's Google Calendar events but not all or nothing now in the future, just past events. We really don't need to see the Calendar in Insightly, but it would be nice to have this so we could attach or link Contacts and Organizations to those events.  Not sure if I am asking for help here or not. Thanks!

     



    0
    Comment actions Permalink
  • Hi Imagn Support Desk,

    I believe you are asking to view Crystal's Google Events in your Insightly account. Event's not created in Insightly will not be visible to other users in your account due to permissions rules. 

    You may want to check out the Ideas & Suggestions page to see if this has been submitted by another user and add your vote. If you don't find it, you can add a new thread :)

     

    0
    Comment actions Permalink

Please sign in to leave a comment.