receiving duplicate reminder emails for every task

All of the sudden I am receiving 2 e-mail reminders for every task.  Why is this happening all of the sudden?  I have check my setting and could not find a reason why I would get 2 reminders at the exact same time for the same task.  Anyone know how to fix this?

1

Comments

6 comments
  • Hi Max!

    Are the two emails you're receiving identical? One could be your Insightly reminder while the other could be from your Google calendar.

    1
    Comment actions Permalink
  • Yes they are identical.  They come at the exact same time, for the exact same contact, with the exact same reminder.  Its a duplicate.  I have tried playing with the times from several different task and as soon as the time comes for the reminder 2 task reminders get sent to my e-mail.

    1
    Comment actions Permalink
  • Thanks for following up Max. I'm going to create a support ticket for you so you can forward us a copy of both reminders you're receiving. :)

    1
    Comment actions Permalink
  • I am having the same issue. Was there a resolution to this?  I set up task reminder in a new task in a project and only received one reminder email.  But when I set up the reminder in the Activity Sets to automatically create the task and reminder in a project, I got two?  Is it an activity set glitch?

    1
    Comment actions Permalink
  • I am not actually sure.  It just stopped happening. I don't know if they did something on their end or what, but it just stopped happening.  Sorry, I can't give you more info.

    1
    Comment actions Permalink
  • Good! Hopefully the same for me. Thanks!

    0
    Comment actions Permalink

Please sign in to leave a comment.