Missing Fields in Exporting Contacts

I am exporting my contacts that contacts 4 emails yet all insightly does is export 3 always. It exports just the work, personal and other email fields but not the Home email field. I have many contacts with 4 emails so this is a problem.

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  • I forget to add also address. I have 5 address for a specific lead yet only 3 appear in exporting. If Insightly doesnt allow to export or import more than 3 address or 3 emails then WHY does Insightly allow you to add as many emails or address as you wish. This is very poor design. People always export, if not just for back up but clealry you will only get a portion of your data with the currnet inisghtly deisgn

     

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  • Hi Carl,

    Thanks for bringing this to our attention!

    I've been working with our engineers to verify why only 3 email addresses are exporting. It appears the Home email address is the one not exporting. This is being reviewed and tested in order to be improved. I'll follow up with additional information soon.

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  • I am only able to export one email field, but have multiple email fields - some of them custom.  How can I get them to export?"

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  • Hello Doug, 

    Can you provide your exact steps along with any screenshots that can help clarify which fields are exporting? Please blur out any sensitive data.

     

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