Perpetual Problems Importing from Google Contacts

For some reason when I select the "Import Google Contacts" The recent contacts added to Google do not appear on the list; last year, after a day or so, they would appear on the list. When it was working, the Google Contacts list would take a while to compile. Over the past month, the list appears instantly without taking any time to compile & newer contacts(as old as a month) don't appear at all. Clearing the history/cache doesn't seem to work as it once did.

This has been an issue for too long and, I fear, I will have to seek a different program. Has anyone had experience with Sage Act?

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2 comments
  • Hi Stephen,

    I'm sorry you're having trouble with this.

    We're aware of this and are hoping to have a solution soon. I'll keep you and the community posted on any updates. :)

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  • Community,

    It appears this was caused by google contact cache in memory not refreshing. This should now be working correctly!

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