More detailed information in email notifications

The email notifications send a generic message informing that X Project/Task/etc. has been changed. It would be better to know what was changed. Our Pipelines span multiple departments so sometimes it is difficult to discern the relevant information that is to be conveyed.

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Comments

6 comments
  • Official comment

    Hello everyone, and thank you for noticing that our email notifications have improved!

    Yes, we still need to add more granularity to the email notifications, but in the meantime enjoy some new and some improved email notifications. More info here: https://www.insightly.com/product-news/more-control-for-your-notifications/

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  • Thanks for sharing a fantastic feature request Nathan, K=keep your feedback coming it does help us with planning features for Insightly!

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  •  It is a fantastic request now when is it going to be implemented. This is an extremely frustrating feature. As it is a time waster and is not efficient at all. Is there any timeline when this may be considered an upgrade or add on. I can't see this being that difficult to include what was updated 

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  • Even to mention which field has been updated and triggered the notification would be fabulous.

    Now that I have stepped back from doing so much customer facing work, I have increased the number of notifications I receive, but without more detail the email is not useful as I can follow the link to the task or project but often find it hard to see what has been changed.

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  • Bump!

    Please, this is a very frustrating part of Insightly. I get many notifications every day, to have a summary of what was added, by whom and when is going to save me hours!

    Honestly, this email note is good to no one.

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  • Good news - these notifications have been updated! 

    Where a note has been added - the link to the new note is now included in the email. 

    Where a new task has been added - this is missing from the email - it still just says the project has been updated (and who by) with no more info. Sometimes, clicking on the link to the project then "history" tab, shows more info, but often the user who was noted as having made a change, is not listed in the recent history. 

    Its definitely better, but still needs a bit of refining. 

    Thanks for listening Insightly! 

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