Text Fields Are A Mess
We and others raised this issue a few years ago (when we first started using Insightly) and at the time were told that it was a known issue that would be fixed. Here we are and it's still a ridiculous problem.
Text fields of all types - notes, tasks, comments, additional info on contacts and organizations - can't seem to maintain the most basic of formatting: line breaks.
Enter information into any text field using a list or try not to have massive paragraphs of run-on sentences by using line breaks ("Enter" on your keyboard), then save your work and it all gets mushed together into a single long paragraph!
Once in a while the initial save may not turn it into a big pile of text, but come back to the field to edit it and save again, and BOOM, it turns into a single run-on paragraph anyway.
The amount of time I waste trying to format these text fields in a way that isn't lost, so that I can actually read and use the information, plus the time lost trying to make heads or tails of text that I *thought* got saved properly but was junk when I returned to it, completely negates any time savings of using the app in the first place.
It's really disappointing that after all this time, such a basic function is still outside the ability of this application.