Competing Products with Insightly

Can any of you offer competing products with Insightly.  They seem to be very flippant with regard to most fixes that to me seem second nature.  The whole phone number formatting issue being something "un-doable"  because of international rules is just insane.  And the lack of ability to export data to a spreadsheet application and then re-import after edits is incomprehensible.

There priorities as to what needs fixing always seems divergent to what all the folks seem to constantly hound them about.  

I really don't get their attitude about making the product better!!

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3 comments
  • Hey Richard,

    I understand your frustration, but I'm sure you'll find holes in any CRM you try (and if you want competitors, just google CRM; you'll be bombarded with ads). My company has found the Insightly team and community to be supportive and responsive, which is a huge advantage over many other similar products.

    I hope you are able to find a solution that works best for you; I would personally recommend sticking with Insightly :)

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  • Hi Richard,

    I'd echo Chris's comments - we did LOTS of research of CRM solutions (features v costs v service) before opting for Insightly. 

    From our experience, not only does Insightly offer an exceptionally cost effective 'out of the box' solution, but it also allows integration with a wide range of Google-friendly applications like Gmail (email), Xero (accounts) and Mailchimp (email marketing).

    The mobile app for IoS and Android are great too, along with the sidebar for Gmail that allows you to work with the CRM in Gmail.

    But probably above all else the Insightly team and community offer a host of positive, free of charge advice and support.   

    So my suggestion would be to stick with Insightly, and air your system improvement requests, because they will be considered :-)

    kind regards, Simon

     

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  • Hi Richard,

    One of the best places to get software reviews for Insightly and it's competitors is to go to the bottom right hand corner of insightly.com and click on their two awards for TrustRadius and GCrowd. 

    If you have any questions or concerns, please let us know. This Insightly Hero is here to help!

    Thank you,

    Micah Feldkamp

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