email integration

We have an IMAP service hosted by 1&1, and use office 365 home.. How do we handle emails within Insightly?

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  • Hi Stuart,

    The app is not available for the home subscription.

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  • There is hope!  Check out the bottom of this thread:  https://support.insight.ly/hc/en-us/community/posts/206476887/comments/115003166987

    If the Insightly team handles this correctly, you should receive the email in Outlook and another copy in Insightly, appropriately attached to the contact.  Just make sure that Outlook is not set to remove the email from your IMAP server when it is downloaded. (I think this is the default.) You should also be able to send from Insightly via your 1&1 SMTP server.

    This is the one feature that has kept me from switching to Insightly, so I hope they get it right quickly.

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