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Push Notifications iOS Devices

Can you please provide a status update on Push Notifications - Alerts for iOS devices.

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10 comments
  • Hi Michael,

    Are there specific notifications you're referring to?

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  • Hi, Michael - push notifications are currently in development. We are planning to add push notifications for the task reminders to our next release and add other types of Insightly notifications (like on records you follow) in a subsequent release. Thanks for your patience!

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  • Hi Nora,

    Regarding Task Notifications, I am adding a Reminder Time to some Tasks but, it does not show up with a time stamp in Tasks or in any Calendar.

    It would be helpful to add the time stamp and have a display & notification for these time related tasks.  

    Thanks,

    Michael

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  • I have installed Insightly for iOS (I'm using iOS 10). Notifications are on and I'm not getting a push notification at all.

    The email notifications come in fine, but not the push notifications to the phone.

    I have uninstalled and reinstalled to no avail. Any ideas?

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  • Hello, thank you, Snapper, for reporting. We are actively working on resolving an iOS 10 specific issue with push notifications. Hope to have a hotfix released soon. Thanks for giving notifications a try!

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  • Hi Maria,  Any updates on the push notifications for the iOS 10?  

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  • Hi Mike, thanks for the reminder. 

    The issue actually most likely has to do with the Background App refresh setting. Can you please check whether your background app refresh is on of off for Insightly? If it's currently off than you won't receive our push notifications per our current implementation.

    On your iPhone or iPad device - how to turn on Background App refresh.

    Launch the Settings app from your Home screen.
    Tap on General.
    Tap Background App Refresh.
    The switch will become grayed-out if toggled off.
    Toggle Background App Refresh switch to the left of the Insightly app.

     

     

     

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  • Hi Maria,

     

    I do have the background app refresh on.  Maybe I am misunderstanding what "pushes" you offer.  I am hoping that when I am assigned a new task it will alert me on my phone.  Is this what your "pushes" accomplish?  Or am I misunderstanding?  Thank you in advance

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  • Still waiting for a response on my comment above

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  • Sorry this slipped past us Mike, thanks for the reminder! The only push notifications that come through the app are Task Reminders. You may want to add your idea for additional notifications you'd like to see to our Ideas & Suggestions page for other users to comment and vote on.

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