Better email integration: monitor a specific folder
It has been suggested before that it would be great if insightly could support automatic email forwarding and you have been very clear that you deliberately don't want to do that because "because invariably some emails you receive you may not wish to share with other users on your account, and some emails like social networking notifications, emails from friends or spam messages may not be appropriate for storage in a shared contact management system."
Fair enough. But I still think there is room for improvement without going all the way of having insightly capture all my emails.
Here is my suggestion: How about you let users specify a particular folder in their email account which insightly will monitor and import any email it finds there? That would make it very easy for users to forward email to insightly for several reasons:
- moving/copying an email into a folder is very easy and can be automated based on rules.
- In Outlook, you can create a quick action with keyboard shortcut for that too.
- Since newer versions of Outlook no longer allow users to "always bcc this email", it is quite an annoying task to forward sent emails to insightly.Moving a copy of every sent email to a particular folder is not a problem though. So also that problem would be solved.
- This would also allow users who currently cannot use the Outlook add-on because they are on Office365 Home or just have an ordinary IMAP account, to finally integrate their email with insightly.
What do you think?