Frustrating and Poor Customer Service
I was going to subscribe to the Basic Plan. However, you want to charge me for 3 users. I am a single user. The Drop Down Menu can reduce it to 2 but that is still one too many! LOL Of course there is no way to contact anyone unless I PAY TOO MUCH and then you have a notice that can be NO REFUNDS. How do you deal with customers like that? I know if I treated my customers that way I WOULD BE OUT OF BUSINESS!! You need to add the capability to at least chat with a rep about issues. Not everything can be solved by posting.
At this point I will NOT be doing business with you at all as I feel you are fundamentally NOT customer oriented or really care about OUR needs.