Additional Phone Number fields in Contacts and Leads
Please add another type of "Work phone" to Contacts and Leads.
Salespeople use any means they can find to make contact with their prospects. We find prospects who have both a Company Main number, (which you sometimes may find an extension that you can dial to reach their phone), or a DIrect number that bypasses all gatekeepers and rings straight on their phones.
Ideally, I'd want to see something like this:
- Work - Main
- Work - Direct
Its not enough to just add 2 "Work" numbers. You want to know which "Work" number is their direct, and the company line.