Mobile app note details not loading when when opening older notes Ipad/Iphones

When opening a contact and then notes, I have 4-5 notes come up and each one will open when pressed giving details. When I opt for " load all 8 notes" the details for those notes will not open when I need to look back at past visits. On both Ipad and Iphone. Tried deleting app and loading again .. still no joy

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  • Hi Rupert,

    Thanks for bringing this to our attention. This appears to be a site performance issue. I have notified our team and will keep you posted on updates.

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  • Hi Rubert,

    I'm sure you've noticed this issue was fixed quite some time ago (September 2016). 

    I came across this post and wanted to check in to see if everything is working well for you? 

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