Email Event Report - feature request
I would like to request that a way to track EMAIL EVENTS be integrated into Insightly reporting, so that we can run a report to see who opened our emails we sent using a template, and when they opened it. I realize you can do this with Mailchimp, but for cold leads you cannot upload a list into Mailchimp you don't have permission to mass-email - we need this in Insightly. We use this information about activity on emails (how many times they opened it, when, on what platform) to determine whether there is interest and/or follow up necessary in our services. Most CRM platforms have this tracking and reporting built in, and we are disappointed we cannot obtain this information easily in Insightly. Right now having to go into every single email and check if/when the person opened it, and that is extremely tedious and time consuming, especially when you sent hundreds of emails. Thank you.