More flexibility to link emails
When linking emails to accounts in the office app, the system only will either add it to a contact with the matching email or create a new email. There is no flexibility to choose where you want the email to go. For example, if I have a prospect and I only have their work email but they send me something from their personal email, the system will only have the option to create a new contact. Or if someone sends me an email related to another organization or contact and I want to link it to that organization or contact, there is no way to do that. There should be a way to have the system prompt you to choose which contact or organization you want to link to.