Exchange 2013 settings
When attempting to add our on-premise Exchange 2013 server via the Add Email Accounts function under User Settings, nothing I've seen in Insightly documentation / forums actually works.
Our mail is scanned via third party (GFI) and as such, our mx record points to their servers. With these conditions, even when I set up a new Outlook profile on a machine that is not even on the LAN, I can let the autodiscover figure it all out and it works. However, the autodiscover on Insightly never works.
So far I've attempted to point Insightly to the GFI servers (as documented in our MX record) and the response is "username and password was not correct." I've tried every format for username that I can come up with (as I've seen others on this forum mention as well) and it never works.
I then tried bypassing GFI, entering the public IP address of our mail server, and opening up the firewall to Insightly (18.104.22.168/25) and it's no different.
Is there a functional documented way to make Insightly work with Exchange?