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Leads error 500.

We have recently added the Leads tab to our account. 

Whenever we try to add a new lead we get an error message. Have tried a few times now over a few dates but no luck.

Please could someone get in touch with how this could be fixed?

I've seen other people have had a similar issue but couldn't find the solution.

Many thanks,
Eve.

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Comments

4 comments
  • Hi,

     

    We appreciate you bringing this to our attention.  We will be looking into this and will follow back up with you.  We appreciate your patience in the meantime. 

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  • Hi,

    Thanks so much for your patience! We’ve heard back from our engineering team that this has been resolved. But if you’re seeing otherwise, please let us know.

    Again, I apologize for any inconvenience. If you need additional help feel free to open a new ticket with us, we’re happy to help :)

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  • Thanks for getting back to me, Ed.

    Unfortunately it's still showing the same message.

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  • Hello,

    Where you able to create a new status for Leads and a Lead Source? This could be why you are receiving the 500 error.

    Can you check your System Settings to see if a Lead Statuses and Lead Sources have been created?

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