Leads error 500.

We have recently added the Leads tab to our account.

Whenever we try to add a new lead we get an error message. Have tried a few times now over a few dates but no luck.

Please could someone get in touch with how this could be fixed?

I've seen other people have had a similar issue but couldn't find the solution.

Many thanks,
Eve.

4 comments

Date Votes

Ed B.
January 23, 2018 19:29

Hi,

We appreciate you bringing this to our attention. We will be looking into this and will follow back up with you. We appreciate your patience in the meantime.

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Ed B.
February 06, 2018 21:36

Hi,

Thanks so much for your patience! We’ve heard back from our engineering team that this has been resolved. But if you’re seeing otherwise, please let us know.

Again, I apologize for any inconvenience. If you need additional help feel free to open a new ticket with us, we’re happy to help :)

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Evemwhtc
February 07, 2018 11:57

Thanks for getting back to me, Ed.

Unfortunately it's still showing the same message.

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Alejandro A
February 07, 2018 18:10

Hello,

Where you able to create a new status for Leads and a Lead Source? This could be why you are receiving the 500 error.

Can you check your System Settings to see if a Lead Statuses and Lead Sources have been created?

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