Leads error 500.
We have recently added the Leads tab to our account.
Whenever we try to add a new lead we get an error message. Have tried a few times now over a few dates but no luck.
Please could someone get in touch with how this could be fixed?
I've seen other people have had a similar issue but couldn't find the solution.
Many thanks,
Eve.
Comments
Hi,
We appreciate you bringing this to our attention. We will be looking into this and will follow back up with you. We appreciate your patience in the meantime.
Hi,
Thanks so much for your patience! We’ve heard back from our engineering team that this has been resolved. But if you’re seeing otherwise, please let us know.
Again, I apologize for any inconvenience. If you need additional help feel free to open a new ticket with us, we’re happy to help :)
Thanks for getting back to me, Ed.
Unfortunately it's still showing the same message.
Hello,
Where you able to create a new status for Leads and a Lead Source? This could be why you are receiving the 500 error.
Can you check your System Settings to see if a Lead Statuses and Lead Sources have been created?
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