Can not reach anyone

I accidentally upgraded my account today and was supposed to upgrade another service. I can not get reach anyone on the help number and there is no email address to reach anyone. I need to cancel my charge from today.

Comments

3 comments

Date Votes

Ed B.
February 01, 2018 16:49

Hi Robin,

I'm going to open a ticket on your behalf so that we can get some particulars in more of a private setting.

Be on the lookout for my email. :-)

0

Comment actions Permalink
Carlos Mims
May 04, 2018 12:44

I upgraded my account to the new insightly couple of days ago, then I logged in today (5/4/18) and I can't see any of my data. I need to know what's going on and how do I get my data back and if this going to be a continuous issue.

Dead in the water

0

Comment actions Permalink
Alejandro A
May 04, 2018 16:16

Hello Carlos,

Alejandro here!

Thanks so much for your patience as we worked through this issue. Everything should be resolved now.

Can you do a hard refresh on your browser and confirm that everything is working now?

Thanks for your time and understanding as we worked on resolving this!

0

Comment actions Permalink

Please sign in to leave a comment.