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Can not reach anyone

I accidentally upgraded my account today and was supposed to upgrade another service. I can not get reach anyone on the help number and there is no email address to reach anyone. I need to cancel my charge from today. 

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3 comments
  • Hi Robin,

    I'm going to open a ticket on your behalf so that we can get some particulars in more of a private setting.

    Be on the lookout for my email. :-)

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  • I upgraded my account to the new insightly couple of days ago, then  I logged in today (5/4/18) and I can't see any of my data. I need to know what's going on and how do I get my data back and if this going to be a continuous issue.

    Dead in the water

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  • Hello Carlos,

    Alejandro here!

    Thanks so much for your patience as we worked through this issue. Everything should be resolved now.

    Can you do a hard refresh on your browser and confirm that everything is working now? 

    Thanks for your time and understanding as we worked on resolving this! 

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