500 error

Some of our accounts present this error when we want to see the opportunities. 

It is for us urgent to have this fix. 


Can you help us? 


Kind Regards, 



  • Sorry to hear this is happening Yamir. We'll just need a couple more details so we can look into this.

    Is this happening to all users in your account?

    What steps are they taking when the error message comes up?

    If this only happens for specific records, please share an example record with us too.

    Thanks for your help.


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  • I keep getting the same 500 error. Please help!


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  • Hi Michael,

    I'm sorry to hear you're having issues accessing a page within Insightly.

    Could you please provide me with the steps you're taking to get to that 500 error?

    I'm going to see if I can reproduce the error on my end.

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