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Account Problem

Hi, 

Having issues with my account, i created the account a month or two ago from a link from a colleague now i need to start using your software but it told me my password was wrong so i changed it and it logged me in but it is telling me i have tow users and when i try to upgrade its telling me i have to have a minimum of two users but there is only me. 

I also logged out and then once i logged back in it was telling me again my password was not recognised.. is there someway you can just reset my email or delete my account and i can create a new one. I would like to create a proffesional account for myself as a single user.

Thanks

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  • Hello Sandy,

    I apologize that you are experiencing these issues. I'll proceed to create a ticket for these issues to better help with troubleshooting. Keep an eye out for my email.

    Thanks! 

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