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I have a problem with CRM

hi good morning 

i have a problem with CRM on the cell phone  with OS Iphone 8 and iphone x.

send me an error when saving organizations, contacts, opportunities.

and also wanting to find a contact tells me that the contact is not created

can you help me please!

 

Regards

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3 comments
  • Hi Salvador,

    I'm sorry to hear you're having issues with that.

    Could you please try uninstalling/ reinstalling the Insightly Mobile App to see if that resolves the issue for you?

    If that doesn't work, could you please provide me with the mobile OS and version you're using?

    Apple
    You can find that in Settings > General > About > Version.

    Android
    1) The make and model of your device.
    2) The Android version. To find the version of your Android OS, go to Settings > About Phone/About Tablet > Android Version.

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  • Hi Ev M.

    The Version OS apple is 11.2.5

    Te version of CRM is 3.21.1 (3210101).

    With android I have no problem.

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  • Hi Soporte,

    Thank you for providing me with that addition information.

    I spoke with our Product Team and they informed me that we’re really close to releasing our new Insightly Mobile App.

    This new Insightly Mobile App comes with a bunch of new features and fixes.

    In the meantime, we ask that you use the Insightly Web App while we finalize the Mobile App.

    I apologize for the inconvenience.

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