Email integration issues
I just setup my Outlook.com email account with Insightly. As part of the process, it required me to enter my password to connect to the site to verify my credentials. After I did this everything looked to be setup. I then went on to send a test message and when I checked the mail in the customer activity record, the following error was listed:
Error: This email was not sent due to problems communicating with your email provider. Error was "No credentials have been supplied for login.".
When I check the email accounts in settings, it shows my Outlook.com account as properly setup and verified.
What am I missing here?
Also, no that he original email in Insightly was not sent due to the failure, can I resent the same message or do I need to create a new message and send it again?
Thanks in advance.