I am trying to import/update contacts to Insightly. When I import the contact list, I am using the function for Insightly to search for old contacts and update their email/ add a tag to them if a contact is already created. However, Insightly only imports the new contacts and doesn't update the existing contacts with tag. It does send me a list of existing contact after that I end up having to manually update/add tag to. Am I doing something wrong? Or is there another way to update existing contacts without doing it manually?
Thank you for your help!!! Please let me know if I need to clarify anything.