Multiple select drop down in custom field



I have created custom fields in my contacts and organisation. But I am not getting multi select option. Can you please help me? Can I be notified of help in my mail xxxxxxxx?



1 comment
  • Hello Ajay,

    I went ahead and removed your email for privacy reasons as this is a public forum! 

    I'm sorry you're having trouble with that. It sounds like your issue could be related to your web browser.

    To check if it’s the browser, can you try accessing the page with a different browser than the one you have been using? We recommend Firefox or Chrome and make sure that you've updated your browsers to the latest available version.

    If it works in another browser, I suggest logging out of all accounts, clearing the original browser’s cache, then signing back in to see if that resolves the problem. Here are the instructions for how to clear your cache; we've included instructions for all popular browsers, so regardless of which browser you use, we've got you covered:

    Microsoft Edge

    I hope that helps. If not, let me know which operating system and browsers you've tried and I'll continue to investigate. Any additional details about the steps you're taking will also help me troubleshoot for you.

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