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Schedule Send Button not working

I can select contact, choose email template, hit Red "Schedule Send" (not grayed out.  It pops a modal dialog asking for when to send -- I choose Now and hit blue Schedule Send button.  Nothing happens.  Modal stays, but emails are not send.

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  • Hello Slawomir,

    I'm sorry you're having trouble with that!

    It sounds like your issue could be related to your web browser.

    To check if it’s the browser, can you try accessing the page with a different browser than the one you have been using? We recommend Firefox or Chrome and make sure that you've updated your browsers to the latest available version.

    If it works in another browser, I suggest logging out of all accounts, clearing the original browser’s cache, then signing back in to see if that resolves the problem. Here are the instructions for how to clear your cache; we've included instructions for all popular browsers, so regardless of which browser you use, we've got you covered:

    Chrome
    Firefox
    Microsoft Edge
    Safari

    Hope that helps! 

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