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EMAIL TEMPLATES FOR OPPORTUNITIES AND PROJECTS NOT WORKING!

I have requested help through the post/threads and an Insightly team member commented on my issue and closed it! His comment was not helpful. I do not know how to fix the problem and need help. Please help!

For some reason, my email templates  for Opportunities and Projects do not populate when I try to use them. I send a new email from the template and  nothing flows into the email body.

 

Please advise how to fix this. My entire operation is not working because of this!

Thank you!

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1 comment
  • Hello Amanda,

    I see you submitted a ticket for this for further explanation. Taking a further look I see you are working with one of my colleagues in Ticket#183886. Please respond back to her email if you have further questions regarding this topic.

    Thanks for your time and patience! 

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