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Contacts lost from import

I just discovered that a number of my contacts have disappeared from insightly. They were all included on a csv upload (all of my other contacts have been entered manually). I can see that I uploaded with file as it is listed on my import side bar, but when I click, there are no listed contacts from this import. Please help!

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  • Hello George,

    When you did the import for your Contacts did you receive an email confirmation? An email should have arrived letting you know when the process has completed and if there were any problems with the import. 

    Taking a look at your Insightly Account I also only see a recent import from "Dec 18, 2017." See screenshot below for clarification: 

    Did you have a more recent import?

    Looking forward to your reply! 

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