Answered

Partial seach in email address not working from top search

Company is "Creative Solutions", contact is James and his email is "jim@creativesolutions.com"

I search "creative" at the top and Organizations shows the company, but not the contact.

I search "creativesolutions" and nothing.

I search "creativesolutions.com" and James shows up.

Why will this not show partial email addresses?

In the Add Linked Contact, this is the same issue.

 

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  • Hi James,

    Thanks for reaching out.  I'm sorry to hear that you are having trouble with the search function. Please know that our development team is aware of this and is looking into a resolution.

    As soon as I have an update for you I'll be sure to let you know.

    We appreciate your patience in the meantime.

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  • Hi James,

    Thank you for waiting while we looked into this issue.

    We've heard back from our Engineering Team and the issue has been resolved.

    Please let us know if you're still seeing it within your Insightly.

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